Purchase Agreement

By accepting delivery of any product purchased from TFC-US.COM on-line store("TFC-US"), you ("Customer") agree to be bound by the terms and conditions listed below. You and TFC-US agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and TFC-US. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change by TFC-US at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from TFC-US.

Orders

The Web site may allow you to purchase many different types of products and services online that are provided by TFC-US's on-line store. Your receipt of an electronic form or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Your submission of an order to us shall be deemed to constitute an offer to purchase, which shall remain open for a reasonable time, unless we agree otherwise, and will be deemed to be accepted by us only upon shipment of the order. TFC-US, in its sole discretion, reserves the right at any time after receipt of your order, to accept or decline your order for any reason.

Payment

TFC-US must receive payment before it will accept an order. Payment for product(s) and/or service(s) ordered is due prior to shipment. Acceptable forms of payment are Credit cards (Visa, Mastercard), PayPal and TFC-US Gift Certificate. All payments will be made in US Dollars.

Order Processing Time

You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. TFC-US.COM does not guarantee same day-shipping. Orders are not processed on weekends and holidays. Delivery could be delayed due to Customs.

Shipping

All customer orders are shipped by the way the customer choosed. TFC-US reserves the right to use other carriers.

Taxes

TFC-US will charge no taxes as products are shipped from warehouse in Canada.

Refund Policy and Returns

- All requests are submitted in writing trough TFC-US's on-line store.
- A return authorization number is required.
- UNUSED, ORIGINAL SEAL PACKAGED merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a partial refund. Customer agrees to pay 10% restocking fee on any returned merchandise. Customer agrees that all returned products will be 100% complete and will include the original packaging material, manuals, blank warranty cards, and other accessories provided originally. - Customer agrees that USED AND/OR OPEN BOX ITEMS are not returnable and are not refundable.
- Customer agrees that following items are final sale and are not returnable:
   Custom cut products such as tubing (hose), cable sleeving and etc.
Cooling Liquids

- Any refunds excludes original shipping.
- The customer is solely responsible for shipping any returned products and agrees to bear all shipping charges and all risk of loss for the return product during shipment.
- Returns must be clearly marked as "Warranty Return".

Limited Product Warranty

TFC-US branded products have 1 year repair and replacement warranty. Product misuse, physical damage, product temper, wear and tear are not covered.

Back-Orders

TFC-US.COM does not sell back-ordered merchandise. We will never purposely charge a customer for an item that we do not physically have in stock at the time of purchase. Occasional inventory discrepancies may occur due to inaccurate inventory counts or possibly because the last few items on our shelves are damaged and/or not in a condition that we can in good faith sell to a customer. If you are erroneously charged for an out-of-stock item, we will refund your credit/debit card for the item, along with any applicable fees and shipping charges. We always consult with customer first on the best way to address the problem.

Order Status

TFC-US will keep you informed of your order status via order history updates. Tracking information will be e-mailed to you once your order has been accepted and shipped.

Order Cancellation

You may request than an order be cancelled provided the order has not already been shipped. Cancellation request are being sent through e-mail in writing. Change order service is offered on "Best Effort" basis and is not guaranteed.

Product Listings

TFC-US.COM strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other factors we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links or any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labelled with an incorrect price due to some typographical, informational, technical or other error, TFC-US.COM shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.

WARRANTIES - ALL PRODUCTS SOLD "AS-IS" OR "WITH ALL FAULTS"

TFC-US IS A DISTRIBUTOR ONLY. PRODUCTS SOLD BY TFC-US ARE NOT MANUFACTURED BY TFC-US. THE PRODUCTS MAY, HOWEVER, BE COVERED BY A MANUFACTURER'S WARRANTY, SERVICE, AND SUPPORT POLICY (IF PRESENT). TFC-US ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER, AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. TFC-US MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. TFC-US DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. ALL ITEMS SOLD THROUGH TFC-US ARE SOLD "AS-IS" OR "WITH ALL FAULTS." THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THESE ITEMS IS WITH THE BUYER. SHOULD ANY OF THESE ITEMS PROVE DEFECTIVE, NOT FUNCTION, OR FUNCTION IMPROPERLY IN ANY WAY FOLLOWING THEIR PURCHASE, THE BUYER, AND NOT THE MANUFACTURER, DISTRIBUTOR, OR TFC-US , ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

LIMITATION OF LIABILITY

IN ALL CIRCUMSTANCES TFC-US 'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. TFC-US SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. TFC-US SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, SPECIAL DAMAGES OR EXEMPLARY DAMAGES, WHETHER OR NOT TFC-US HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.



GENERAL TERMS AND CONDITIONS

This agreement must be in full compliance with this website's Terms of Use and Privacy Policy.

Governing Law and Jurisdiction:

Any dispute arising out of or related to these Terms and Conditions or the sales transaction between TFC-US and Customer shall be governed by the laws of the Ontario, Canada without regard to its conflicts of law rules. Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against TFC-US more than one year after the date of the applicable invoice.

Severability:

If any provision contained in these Terms and Conditions is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions hereof , and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Ontario law.

Waiver:

The failure of either party to require performance by the other party of any provision of these Terms and Conditions shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in these Terms and Conditions shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Language:

Customer and TFC-US agree that these terms and conditions shall be entered into in the English language and interpreted in English.